Privacy policy

Effective Date: Feb 2026
Website: aimaraoud.co.uk
Email: info@aimaraoud.co.uk

At Aimara Oud, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Aimara Oud is a luxury portable Oud Bar service providing bespoke fragrance experiences for weddings, parties, and special events across the UK. We also operate an online store offering our exclusive in-house luxury products.
For privacy-related matters, you can reach us at:
info@aimaraoud.co.uk

2. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, and event details provided through our website or when contacting us.
Booking Information: Details related to your event, location, and requested services.
Payment Information: Processed securely through third-party payment providers (we do not store payment details).
Technical Data: Such as IP address, browser type, and usage data collected through cookies and analytics tools.

3. How We Use Your Information

We process your information only when we have a lawful basis to do so, such as:

To respond to inquiries or provide a quote.
To process and manage your bookings or orders.
To improve our website and services.
To send marketing communications (only if you have opted in).
To comply with legal or regulatory obligations.

4. Lawful Bases for Processing

We rely on the following legal grounds to process your data:

Contractual necessity – when processing your booking or inquiry.
Legitimate interest – for business operations, analytics, and service improvement.
Consent – for marketing emails or newsletters.
Legal obligation – when required by law.

5. How We Share Your Information

We do not sell or rent your personal information.
We may share data only with trusted third parties such as:

Payment processors, hosting providers, or email delivery platforms.
Professional service providers (e.g., accountants or IT support).
These third parties are required to handle your information securely and in compliance with UK GDPR.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss. Our website uses SSL encryption and secure servers.

7. How Long We Keep Your Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Object to processing or request data portability.
Withdraw consent for marketing at any time.

To exercise your rights, contact us at info@aimaraoud.co.uk.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more details, refer to our Cookie Policy (if applicable).

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
info@aimaraoud.co.uk
aimaraoud.co.uk